GENESIS
Assist
Services
Genesis Assist offers members access to a range of value-added benefits including medical, roadside and emergency home assistance, to name a few.
To access these benefits, we have developed an innovative App to keep you and your family safe and connected, with a trusted provider for all Emergency events.
Read on for more on the Genesis Assist services, and find out how to download the Genesis Mobile App.
Emergency
Roadside Assistance
We will provide members with comprehensive Roadside Assistance in the event of a roadside emergency. This service is available 24/7, 365 days a year, in all major metropolitan areas of South Africa including Swaziland and Lesotho.
Medical Assist
Access
Get emergency advice and support from a 24-hour Contact Centre. Emergency Medical Services assist with medical transportation, referral arrangements, and emergency telephonic advice.
Emergency
Home Assistance
Get assistance in the event of a sudden, unexpected or unforeseen event at home requiring the immediate or urgent services of a domestic tradesman to limit or prevent further damage.
Emergency
Office Assistance
Get assistance in the event of a sudden, unexpected or unforeseen event at the office requiring the immediate or urgent services of a tradesman to limit or prevent further office damage.
Home &
Convenience Drive
A professional team of drivers on call to get members safely to a chosen destination. The home drive team consists of a back-up driver and vehicle, and a driver to transport the member in their own vehicle.
Legal Assist
Advice & Access
Comprehensive legal assistance for members and their immediate family, with a 24-hour telephonic legal advice line, direct legal consultations and a legal documentation service.
Fine
Expert
A unique service designed to take the hassle out of traffic fines. Fine Expert will notify members of fines and provide a quick, easy and painless channel to get fines paid, with the added benefit of fine reductions for members.
Licence Disc
Assist
A unique service designed to take the hassle out of licence disc renewals. Licence Expert notifies members of upcoming licence disk renewals, and provides a quick, easy and painless channel to get licences renewed and delivered.
Mobile
App
The exciting and innovative Genesis mobile app ensures members have a trusted provider for all Emergency events, and gives members seamless access to a range of value-added services and tools.
Personal Insurance
We offer a wide spectrum of personal insurance options through several major specialist and general underwriters in the South African insurance market.
Business Insurance
We offer a comprehensive range of products for all businesses from small owner managed enterprises up to large corporations.